The San Francisco Public Utilities Commission provides retail drinking water & wastewater services to the City of San Francisco, wholesale water to three Bay Area counties, green hydroelectric & solar power to Hetch Hetchy electricity customers, and power to the residents & businesses of San Francisco through the CleanPowerSF program.
When any of these services is disrupted or when water system improvements occur, it can be troublesome and upsetting to the customers that we serve. We work to minimize impacts to you and we appreciate your patience and understanding. This page details what to expect during repairs or construction improvements. You can also learn more about the system improvements near you on the Construction in My Neighborhood Map below or see our projects list for descriptions and materials about all our active projects.
See our projects list for descriptions and materials about all our active projects.
I didn't find any information about the work on my street
- Look for any information posted on A-frames in and around the work area.
- Ask to speak with the job site foreman
- Send a message to firstname.lastname@example.org
If you are experiencing a water, power, or sewer emergency or service problem call our 24-hour hotline at 3-1-1 or log on at www.sf311.org/.
This includes problems that you may be experiencing with the following:
What to expect during construction
Construction zone safety is our priority. Orange cones and barricades keep you out and keep you safe, and protect workers, too. You may see SFPUC workers directing traffic, acting as spotters and practicing a variety of safety measures. Please slow down when driving past a work site. You may also notice temporary staging of equipment, excavation work and construction-related noise and dust.
Temporary water service disruptions
If your water is shut off, while crews work in your neighborhood, use your emergency water supply until service is restored. Our priority is to safely resume service to customers as quickly as we can.
When work is completed, SFPUC paving crews return to replace temporary paving with permanent paving. It may take up to 30 days before final paving is complete.